Effective Date: 03/08/2026
Last Updated: 03/08/2026
NOWmeds ("we," "us," or "our") respects your privacy and is committed to protecting the personal and health information you share with us through our telehealth services and website (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.
By accessing or using our Platform, you agree to the terms outlined in this Privacy Policy.
We may collect the following categories of information when you use our telehealth services.
Information that identifies you personally, including:
When you use our telehealth services, we may collect information related to your health, including:
This information may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).
We may automatically collect certain information when you access the Platform, such as:
We use your information for purposes including:
We do not sell your personal or health information.
We may share information with:
Licensed physicians, nurses, or clinicians involved in providing your care.
Trusted third parties that help operate our services, including:
These providers are required to protect your information and may only use it to perform services on our behalf.
We may disclose information when required to:
If our services involve the handling of Protected Health Information (PHI), we comply with applicable provisions of the Health Insurance Portability and Accountability Act (HIPAA) and other healthcare privacy laws.
Your health information will only be used and disclosed as permitted by law or with your authorization.
For more information about how your PHI is handled, please review our Notice of Privacy Practices if applicable.
Our website may use cookies and similar technologies to:
You may adjust your browser settings to refuse cookies, though some features of the Platform may not function properly.
We take reasonable administrative, technical, and physical measures to protect your information, including:
However, no system can guarantee absolute security.
We retain personal and health information only as long as necessary to:
Medical records may be retained as required by healthcare regulations.
Depending on your location, you may have rights regarding your personal information, including the right to:
To exercise these rights, please contact us using the information below.
Our Platform may contain links to third-party services or websites. We are not responsible for the privacy practices of these external services.
Our services are not intended for individuals under the age of 13 (or other age required by applicable law) without parental or guardian consent. We do not knowingly collect personal information from children without appropriate authorization.
We may update this Privacy Policy from time to time. If we make significant changes, we will update the "Last Updated" date and notify users when required by law.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: help@nowmeds.com