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Have a question about your treatment, need help with an order, or just want to learn more? Our care team is ready to assist you.

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help@nowmeds.com

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(833) NOW-meds / (833) 669-6337

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Frequently Asked Questions

 Telehealth is healthcare from the comfort of your home. Instead of waiting rooms and appointments, you handle everything online — a licensed provider reviews your information, and your medication ships straight to your door. Same quality care, just on your terms. 
NOWMeds is a telehealth platform that replaces waiting rooms with care delivered on your schedule.

You start by browsing our platform and selecting treatments based on your health concerns. Your request is then reviewed by a licensed provider, who goes over your medical history and, if appropriate, sends a prescription directly to the pharmacy. Your medications are then shipped straight to your door.

Our team of licensed pharmacy professionals is available throughout your treatment to answer questions, adjust your plan, or simply talk through your options. You're never left to figure it out alone.

We're available Monday through Friday, 8 AM – 8 PM EST. Email: info@nowmeds.com Phone: (833) 669-6337 (NOW-Meds)









Yes — your privacy is a top priority. All telehealth visits and personal health information are protected under HIPAA, the same federal law that governs traditional doctor's offices. Your data is encrypted, your conversations stay confidential, and your information is never shared without your consent.
In short, it's just as private as sitting in a doctor's office — just a lot more convenient.

In many cases, yes. If medically appropriate, providers may prescribe medications during a telehealth visit.

However, certain medications may require an in-person evaluation or may not be eligible for prescription through telehealth depending on medical guidelines and regulations.

Your provider will determine the best treatment plan for your situation.

Telehealth services are not intended for medical emergencies.

If you are experiencing a medical emergency, you should:

  • Call 911 immediately, or

  • Go to the nearest emergency room.

Telehealth is best suited for non-emergency medical concerns and routine care.