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Have a question about your treatment, need help with an order, or just want to learn more? Our care team is ready to assist you.

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Customer Support Email

help@nowmeds.com

Customer Support Phone

(833) NOW-meds / (833) 669-6337

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Frequently Asked Questions

NOWmeds is a clinician-guided, pharmacist-backed treatment platform. You complete a health questionnaire online, a licensed provider reviews it, and if a treatment fits, our pharmacists prepare it and ship it to your door. You can read more about NOWmeds to learn our background, or browse all our treatments to see what we cover.

Yes, every prescription written through NOWmeds comes from a licensed, board-certified provider who has personally reviewed your case.

We verify each provider’s license and board certification before they access patient files.

A real provider reviews your information personally, and our own pharmacists prepare and dispense your treatment through the same platform.

The review and medication run under one roof, so it's us tailoring a treatment to you rather than pulling something off a shelf. When a question comes up, you can reach a care team at NOWmeds.

You create an account, which you’ll need before adding any treatment to your cart, then fill out a short questionnaire about your health and what you’re looking for. If you’d like to walk through how NOWmeds works first, you can.

Once you submit your information, one of our licensed providers will review your answers and, when appropriate, set up your plan and send it to our pharmacy.

No, NOWmeds runs on written intake, so there are no live video calls or scheduling required. Your provider reviews your submissions independently and sends a recorded video with instructions upon approval.

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